Using XSOL, we’ve stumbled upon the cure for the silent-killer of most change projects: people not buying into the change. The positive impact of this greater buy-in on project success has been immense.
If I can’t picture it, I can’t understand it
XSOL Workplace uses pictures to demystify business.
The more transparent the working environment, the easier it is for employees to engage with their work and collaborate with their teammates to identify and fix things that are wrong, and to focus on getting the right outcome.
Picture your business the way you see it - the way it works.
Add the flow of work from desk to desk and the tasks at each.
Access digital assets in the context of what you are doing.
Workplace visualization connects the real world to the digital world. Words and flow charts don’t provide the level of understanding that engages employees in their organization’s objectives. Workplace visualization shows employees how an organization operates. This understanding lifts engagement and with it, the organization’s agility and adaptability.
How: Use real world images to navigate through a digital model of your organization and its business activity, at any point just one click away from any document, spreadsheet, business software function or other digital media.
Process Workflow is the heart of an organization and defines how the business operates - your organisational DNA. It connects people at their workplaces in a seamless flow of activities and illustrates how work moves from desk to desk or machine to machine to deliver a process outcome. It shows who is involved, where, and the part they play in the overall process.
How: XSOL’s unique model of business distinguishes between how the business works, the flow of work from desk to desk, and what people do, the flow of work at each desk. Separating the way work flows through the organisation and the way individual tasks are performed makes capturing and communicating how the business works fast and accurate.
The contextual knowledgebase provides access to the sum total of what is known about the operation of an organization. All the documentation, software and other media that people need to do their jobs is accessible in the context of what they are doing, at the point where it is needed, when something has to get done… or improved. A single source of knowledge that is sustainable and reusable - your platform to informed process improvement.
How: The knowledgebase links your existing digital material and the tacit knowledge in the heads of staff to a central process model that defines how and when the material is used. The knowledge can be captured directly in the XSOL model or you can simply link to the existing information and resources - no need to re-invent the wheel and duplicate information.
A single point of reference for all operational material - documents, software and forms - to ensure that staff training, operational change and strategic planning uses a single source of the truth.
Make it easy for managers and staff to see what needs to be done to implement a new system or to improve operational effectiveness - using visual techniques and Lean analytics.
Aid regulatory compliance audits with immediate access to the information required. Recast the same details in different formats to satisfy different agencies and authorities.
Use XSOL to solve the top two problems identified by Panorama Consulting as the primary reasons that ERP implementations go wrong, and use XSOL to select the right product at the outset.
XSOL is a breakthrough technology. For the first time customers can see not only what their business processes are, but how they fit together.
We use XSOL because it gets us to the ‘ah ha’ moment better than any other method.
Using XSOL, we are talking about a 50% saving in time to the scoping part of an ERP implementation.
Initially, we got XSOL because we wanted to stop knowledge getting lost: what we got changed the way we do business.
Using XSOL, we don’t have that handbrake of whenever we start any new change project having to first start by documenting processes. So we can get into the actual project much earlier.
Not only are implementations faster since we’ve been using XSOL, they are also more accurate.
Once you implement this product there was no question that it wasn’t going to solve the business issue. Whether it was optimization, LEAN or increasing revenue. Those are very easily defined and measurable using the processes XSOL gives you.
I can honestly say I have worked with a lot of technology companies and this is the first time I’ve had the same resounding message coming back from every user.